UMass Memorial Medical Center - Marlborough Campus
FAQ
Marlborough Hospital’s new name will be UMass Memorial Medical Center – Marlborough Campus. The new name reflects a stronger connection with the Medical Center while keeping high quality care close to home. You may see this name on appointment reminders, financial statements, and campus signage.
Becoming a campus of UMass Memorial Medical Center strengthens care for the entire region. As a standalone hospital, Marlborough faced challenges such as physician shortages, limited on site specialty services, and administrative barriers during patient transfers.
As part of the Medical Center, Marlborough benefits from:
- A single, coordinated clinical team
- Easier access to specialists, advanced technologies, and tertiary care
- Streamlined transfers between both institutions
- Improved ability to offer more services locally
This alignment helps stabilize community care and keep more care local.
Yes. You will continue to receive care from the same trusted doctors, nurses, and staff you rely on today. In addition, you will gain access to expanded specialty consultations.
Your care team will remain familiar—but they will now have even more support and resources behind them.
Several enhancements will improve care and expand what can be done locally, including:
- A significant Emergency Department expansion with more treatment rooms, flexible bays, and new trauma rooms
- A new outpatient clinic where specialists collaborate to treat patients with complex or chronic conditions
- A more advanced Spectral CT scanner offering faster, more detailed imaging
- Enhanced cancer treatment services
These investments are designed to create a stronger, more modern, patient centered campus.
In many cases, no. By becoming a campus of UMass Memorial Medical Center, more specialty care is available locally, reducing the need for Boston travel.
Patients will have:
- Direct access to Medical Center specialist consultations
- More specialty clinics on-site
- Better coordination for any advanced care needed at the Medical Center
- Access to local advanced cancer care
For highly complex care needed at the Medical Center, transfers will be highly coordinated.
This change creates a single system of care, allowing:
- Highly coordinated transfers between campuses
- Better use of inpatient beds and operating rooms across campuses
- Less waiting and smoother access to the right level of care
- One coordinated clinical team supporting patients throughout their care journey
Patients experience fewer delays, fewer hand-offs, and more seamless care.
No. Marlborough’s identity as a community focused organization remains at the heart of the campus.
- The culture and values, remain.
- The personal, community-based experience patients value will continue—now with more resources and stability behind it.
This partnership strengthens what makes Marlborough special while protecting its deep community roots.